Role purpose
The facilitator ensures the smooth running of the Summative review by acting as the single point of contact between the college staff and the reviewers.
Key responsibilities include:
- providing effective liaison between the reviewers and the college staff
- ensuring that the reviewers obtain accurate, timely and comprehensive information about the educational provision and the college context
- helping the reviewers to come to a clear and accurate understanding of the structures, policies, priorities and procedures of the college, and the nature of the provision under scrutiny
- ensuring that reviewers are provided with appropriate evidence to allow them to reach conclusions, recommendations and judgements
- bringing additional information to the attention of the reviewers and correcting factual inaccuracy
- observing objectively, and communicating clearly with the reviewers and the subject provider
- respecting protocols on confidentiality
- establishing effective relationships with the coordinator and the reviewers, as well as with the college staff
- participating in the college’s preparations for the Summative review
- attending all meetings other than those with students and employers, or where judgements are discussed
- monitoring the pattern of review activities
- maintaining regular telephone and/or email contact with the coordinator to ensure that reviewers are receiving the information or documents that they need, particularly for off-site analysis.
Knowledge and understanding include:
- thorough knowledge of the structure, policies, priorities, procedures and practices of their college
- knowledge and experience of working in higher education at a senior level
- experience of quality assurance
- knowledge and understanding of IQER.
Skills include an ability to:
- locate cogent information
- maintain confidentiality
- deal conscientiously with detail
- make accurate records of discussions
- meet exacting timescales and deadlines
- work effectively with reviewers
- continue to work effectively as part of the college team after IQER has
been completed - communicate electronically, including emails, attachments and use of web mail
- influence colleagues within their college and take forward the action plan.
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