Contacts and directions

Head office

Southgate House
Southgate Street
Gloucester
GL1 1UB

Tel: +44 (0)1452 557000
Fax: +44 (0)1452 557070
Email: comms@qaa.ac.uk

QAA Scotland

183 St Vincent Street
Glasgow
G2 5QD

Tel: +44 (0)141 572 3420
Fax: +44 (0)141 572 3421
Email: comms@qaa.ac.uk

Officer for Wales

Contactable at the head office

Tel: +44 (0)1452 557127
Email: j.ellis@qaa.ac.uk

The public in Wales is welcome to speak in Welsh or English when dealing with QAA by phone. If you wish to speak in Welsh please can you contact our call centre in Cardiff. The telephone number is 029 2076 4046.

Swyddog Cymru

Sy’n gweithio yn y pencadlys

Ffôn: +44 (0)1452 557127
Ebost: j.ellis@qaa.ac.uk

Mae croeso i'r cyhoedd yng Nghymru siarad Cymraeg neu Saesneg pan fyddant yn ffonio'r Asiantaeth Sicrhau Ansawdd. Os hoffech siarad Cymraeg, a fyddech gystal â ffonio ein canolfan alwadau yng Nghaerdydd ar 029 2076 404.

Press enquiries

Zoe Forbes
Public Relations Manager
Tel: +44 (0)1452 557088
Out of hours press service: 07770 852098
Fax: +44 (0)1452 557071
email z.forbes@qaa.ac.uk

International team

Carolyn Campbell
Contactable at the head office
Tel: +44 (0)1452 557044
Fax: +44 (0)1452 557070
Email: international@qaa.ac.uk

The following can be contacted at the head office:

Chief Executive Anthony McClaran	Company Secretary Douglas Blackstock
Academic Infrastructure Jayne Mitchell	Institutional review in Wales Julian Ellis
Degree awarding powers and university title Irene Ainsworth	Audit (institutional, collaborative and overseas) Gillian King
Access to HE Kath Dentith	International work Carolyn Campbell
Director of Reviews Stephen Jackson	Higher education in further education Gillian Hayes

The following can be contacted at QAA Scotland:

Director, QAA Scotland Bill Harvey	Assistant Head, QAA Scotland David Bottomley
Enhancement-led institutional review Ailsa Crum Janice Ross Stella Heath	Enhancement Themes Thelma Barron Claire Carney Christine Macpherson
Development Heather Gibson Frances Morton

If you have any comments or queries about the website, please contact webmaster@qaa.ac.uk

Email

QAA retains a copy of all email sent in and out of our network for a set period of time. This data is held securely and will be released to third parties only when QAA believes the release is appropriate to comply with the law.

Voicemail

QAA retains copies of all voicemail recorded as an audio attachment within the email system. As with text-based email, these recordings may be copied/forwarded within the email system, and they are retained for a set period of time. Audio data is held securely and could be released to third parties if QAA believes this is appropriate to comply with the law.

The Quality Assurance Agency for Higher Education is a company limited by guarantee, registered in England and Wales number 3344784. Registered office Southgate House, Southgate Street, Gloucester GL1 1UB. Registered charity numbers 1062746 and SC037786.