Introduction
1 This policy applies to reviews in any part of the UK.
2 The Agency recognises that those selected to be review team members and review facilitators are drawn from a pool of highly qualified, experienced and well-respected personnel who already have skills in the core activities of review. In particular, they are selected for their highly developed and practised skills of written and oral communication, conduct of meetings, analysis and synthesis of a wide variety of information, and evaluation leading to sound judgement. Reviewer and facilitator training seeks to build on these skills to assist review team members and facilitators to apply them to a specific review process.
3 The training and development policy will be published.
Policy
4 The training will be designed to enable review team members and facilitators, where appropriate, to:
- participate in accessible and relevant training and development which is economical in the use of their time;
- experience learning methods which take account of individual learning styles;
- participate in training which takes due account of prevailing legislation;
- participate fully in training activities that will be relevant to all participants irrespective of gender, age, ethnicity or disability;
- hone and apply core skills essential for all of the Agency's methods of review through initial training.
What can reviewers and facilitators expect of the Agency?
5 Each review team member and facilitator can expect the Agency to:
- provide induction to the work of the Agency, its mission, standards and values;
- train him/her in specialist skills needed to carry out or facilitate review work; for review team members, this includes effective use of the electronic communications system set up to support reviews;
- assist him/her to develop sufficient confidence to undertake or facilitate thier first review;
- provide training reference material to use after completion of their training;
- provide the Agency's documents they need to conduct the reviews to which they are assigned;
- add them to the Agency's mailing list for receipt of relevant new Agency publications and information about the Agency's work;
- provide them with opportunities to contribute to the evaluation of the methods in which they have reviewed.
6 Assuming successful completion of initial training, the Agency will:
- provide review team members with feedback on their performance on their first review and, where appropriate, guidance on their further development;
- encourage each team member to engage in the further development of his/her role as reviewer;
- take into account experience of prior Agency review training and experience when training review team members and facilitators to carry out Agency review methods which are new to them.
Benefits for institutions and other organisations subject to review
7 Adherence to this policy should provide the following benefits:
- confidence that review team members and facilitators are properly trained to undertake review work professionally, and confidently;
- consistent application of each review method;
- consistency in the messages about the review method which the review team members and facilitators take back to their institutions.
G.Hayes
22/10/04
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