Preface
The mission of the Quality Assurance Agency for Higher Education (QAA) is to safeguard the public interest in sound standards of higher education qualifications and to inform and encourage continual improvement in the management of the quality of higher education. As part of this mission, QAA undertakes reviews of higher education provision delivered in further education colleges. This process is known as Integrated quality and enhancement review (IQER).
Purpose of IQER
Higher education programmes delivered by further education colleges (colleges) lead to awards made by higher education institutions or Edexcel. The awarding bodies retain ultimate responsibility for maintaining the academic standards of their awards and assuring the quality of the students' learning opportunities. The purpose of IQER is, therefore, to safeguard the public interest in the academic standards and quality of higher education delivered in colleges. It achieves this by providing objective and independent information about the way in which colleges discharge their responsibilities within the context of their partnership agreements with awarding bodies. IQER focuses on three core themes: academic standards, quality of learning opportunities and public information.
The IQER process
IQER is a peer review process. It is divided into two complementary stages: Developmental engagement and Summative review. In accordance with the published method, colleges with less than 100 full-time equivalent students funded by the Higher Education Funding Council for England (HEFCE), may elect not to take part in Developmental engagements, but all HEFCE-funded colleges will take part in Summative review.
Developmental engagement
Developmental engagements explore in an open and collegial way the challenges colleges face in specific areas of higher education provision. Each college's first, and often their only, Developmental engagement focuses on student assessment.
The main elements of a Developmental engagement are:
- a self-evaluation by the college
- an optional written submission by the student body
- a preparatory meeting between the college and the IQER coordinator several weeks before the Developmental engagement visit
- the Developmental engagement visit, which normally lasts two days
- the evaluation of the extent to which the college manages effectively its responsibilities for the delivery of academic standards and the quality of its higher education provision, plus the arrangements for assuring the accuracy and completeness of public information it is responsible for publishing about its higher education
- the production of a written report of the team's findings.
To promote a collegial approach, Developmental engagement teams include up to two members of staff from the further education college under review. They are known as nominees for this process.
Summative review
Summative review addresses all aspects of a college's HEFCE-funded higher education provision and provides judgements on the management and delivery of this provision against core themes one and two, and a conclusion against core theme three.
Summative review shares the main elements of Developmental engagement described above. Summative review teams however, are composed of the IQER coordinator and QAA reviewers. They do not include nominees.
Evidence
In order to obtain evidence for the review, IQER teams carry out a number of activities, including:
- reviewing the college's self-evaluation and its internal procedures and documents
- reviewing the optional written submission from students
- asking questions of relevant staff
- talking to students about their experiences.
IQER teams' expectations of colleges are guided by a nationally agreed set of reference points, known as the Academic Infrastructure. These are published by the QAA and consist of:
- The framework for higher education qualifications in England, Wales and Northern Ireland which includes descriptions of different higher education qualifications
- the Code of practice for the assurance of academic quality and standards in higher education
- subject benchmark statements which describe the characteristics of degrees in different subjects
- guidelines for preparing programme specifications which are descriptions of what is on offer to students in individual programmes of study
- award benchmark statements which describe the generic characteristics of an award, for example Foundation Degrees.
In addition, Developmental engagement teams gather evidence by focusing on particular aspects of the theme under review. These are known as 'lines of enquiry'.
Outcomes of IQER
Each Developmental engagement and Summative review results in a written report:
- Developmental engagement reports set out good practice and recommendations and implications for the college and its awarding bodies, but do not contain judgements. Recommendations will be at one of three levels - essential, advisable and desirable. To promote an open and collegial approach to Developmental engagements, the reports are not published.
- Summative review reports identify good practice and contain judgements about whether the college is discharging its responsibilities effectively against core themes one and two above. The judgements are confidence, limited confidence or no confidence. There is no judgement for the third core theme, instead the report will provide evaluation and a conclusion. Summative review reports are published. Differentiated judgements can be made where a team judges a college's management of the standards and/or quality of the awards made by one awarding body to be different from those made by another.
Colleges are required to develop an action plan to address any recommendations arising from IQER. Progress against these action plans is monitored by QAA in conjunction with HEFCE and/or the college's awarding body(ies) as appropriate. The college's action plan in response to the conclusions of the Summative review will be published as part of the report.
Executive summary
The Summative review of Kingston Maurward College carried out in May 2007
As a result of its investigations, the Summative review team (the team) considers that there can be confidence in the College's management of its responsibilities, as set out in its partnership agreements, for the standards of the awards it offers on behalf of its awarding body, Bournemouth University. The team also considers that there can be confidence in the College's management of its responsibilities, as set out in its partnership agreements, for the quality of learning opportunities it offers. The team considers that reliance can be placed on the accuracy and completeness of the information that the College is responsible for publishing about itself and the programmes it delivers.
Good practice
The team identified the following good practice for dissemination:
- a work-based project, designed in collaboration with a local employer, enables students to demonstrate the theoretical and practical learning outcomes of the FD in Animal Behaviour and Welfare
- management processes are in place to ensure that that the College's high-calibre staff continue to develop and enable good practice to be shared
- the College has effective methods for obtaining student feedback on learning resources in the Learning Resource Centre.
Recommendations
The team has also identified a number of recommendations for the enhancement of the higher education provision:
The team considers that it would be desirable for the College to:
- seek further clarification and written confirmation from the University about the change of academic management responsibility, consider any implications for the partnership agreement and review the new arrangements in the light of experience following the first full year of its operation
- engage actively with the University to find ways to meet student and employer demands for additional progression routes to further study at higher education level
- continue to monitor the students' assessment schedule in order to avoid the bunching of assignments and the consequent pressure on students to meet deadlines and on staff to return work promptly.
A Introduction and context
1 This report presents the findings of the Summative review of higher education funded by the Higher Education Funding Council for England (HEFCE) conducted at Kingston Maurward College (the College). The purpose of the review is to provide public information about how the College discharges its responsibilities for the management and delivery of academic standards and the quality of learning opportunities available to students. The review applies to programmes the College delivers on behalf of Bournemouth University (the University). The review was carried out by Mr Jonathan Doney, Mrs Sally Powell (reviewers) and Mrs Christine Plumbridge (Coordinator).
2 The Summative review team (the team) conducted the review in agreement with the College and in accordance with The handbook for an integrated quality and enhancement review, (the handbook) published by QAA. Evidence in support of the Summative review included documentation supplied by the College and awarding bodies, meetings with staff, students, employers and partner institutions, reports of reviews by QAA and from inspections by Ofsted. In particular, the team drew on the findings and recommendations of the Developmental engagement in assessment. A summary of findings from the Developmental engagement is provided in Section C of this report. The review also considered the College's use of the Academic infrastructure, developed by QAA on behalf of higher education providers, with reference to the Code of practice for the assurance of academic quality and standards in higher education (Code of practice), subject and award benchmark statements, The framework for higher education qualifications in England, Wales and Northern Ireland (FHEQ) and programme specifications.
3 In order to provide information to assist HEFCE with the assessment of the impact of Foundation Degree (FD) awards, Section D of this report summarises details of the FD programmes delivered at the College.
4 The College is two miles from Dorchester. It was established in 1949 as the Dorset Farm Institute and is the only specialist land-based college in Dorset. The diversified curricula range from further education Level 1 to higher education for both full and part-time students, and includes work-based learning. Many part-time courses are of very short duration. The higher education offered at the College is structured around the following curricular areas; equine; animal care and veterinary nursing; outdoor education and sports leadership; and horticulture (which includes arboriculture). In the academic year 2006-07, there are 2,874 full-time and 2,581 part-time student enrolments. Of these, 62 full-time students and 19 part-time students are on higher education programmes. They are taught by 20 full-time staff and three staff on fractional appointments. The HEFCE-funded higher education provision at the time of the review comprised the following programmes, all of which are awards of Bournemouth University:
FD in Animal Behaviour and Welfare (full-time)
FD in Equine Sports and Management (full-time)
FD in Outdoor Adventure Management (full-time)
Certificate of Higher Education in Arboriculture (part-time)
Certificate of Higher Education in Horticulture (part-time)
Certificate of Higher Education in Landscape Conservation (part-time).
Partnership agreements with the awarding body
5 The College works within the framework of a Memorandum of Agreement, revised in August 2006, with Bournemouth University, which is its only validating and awarding institution. This Memorandum clearly sets down the principles, policies and relationship between the two institutions. In conjunction with this document, the College also follows the University's Standard Partnership Provision Handbook, which details how the College should operate regarding the management of academic standards and quality; its administrative responsibilities; and the provision of academic resources for learning and student support. The University has a defined set of policies and procedures for validation, and monitoring of academic standards and quality, which must be followed by all institutions within its collaborative provision. These are clearly detailed in two documents: Academic Policies, Regulations and Procedures and the Academic Development and Quality Guidance Notes. The ultimate responsibility for the assurance of academic standards and the quality of all programmes leading to awards of the University lies with the Senate. The responsibility for the management of standards and quality in collaborative provision is devolved to the schools of the University. The Academic Development and Quality Unit manages the quality assurance procedures. The most recent audit of the University's collaborative provision in November 2006 confirmed that these arrangements are generally effective.
Recent developments in higher education at the College
6 A wide-ranging strategic planning exercise at the University has resulted in recent changes to the management of its partnership activities. Under the new arrangements, the University's Partnerships, Access and Community Engagements will continue to have strategic oversight of partnerships, but not academic responsibility for collaborative provision. The majority of higher education programmes delivered at the College are currently managed by the University's School of Conservation Sciences. As a result of the changes in the University, the School will now take over academic responsibility for all programmes at the College. The existing link with the Royal Agricultural College will continue to provide academic support for the animal care and equine programmes.
7 Work commenced on constructing a new learning resources centre in 2005-06. This will open in September 2007. A capital grant of 60 per cent of the total cost was obtained from the Learning and Skills Council, together with a further grant from the University. The Centre will bring together key support services, including library, laboratories, open-access computing, welfare support, learning support, admissions, and transport. The higher education students will benefit from 22 quiet study spaces close to the books and journals. It is intended that all study spaces will be suitable for higher education, depending on whether students are involved in group or computer-based work, careers research or just quiet study. There are approximately 100 of these spaces overall, together with additional space in the Higher Education Centre for the sole use of higher education students. The library area will have a dedicated careers and progression section. Demand for student computing facilities has increased dramatically in recent years and is likely to increase further in 2007-08 as the College introduces its virtual learning environment. Currently, there are 16 open-access computers, with an additional 17 in the teaching room. In the new Centre, there will be 65 open-access computers, plus a further 23 in the computer room. The University has made a commitment to continue to expand the range of online materials available to students. Students have access to the library at the University. However, the majority of students prefer to use the resources at the College or their local libraries.
Students' contribution to the review, including the written submission
8 Students on higher education programmes at the College were invited to present a submission to the Summative review team. They accepted this invitation for the Developmental engagement and submitted the results of a questionnaire designed for the purpose of IQER by Bournemouth University Students' Union. This was issued to all full and part-time students. Staff of the University Students Union collated the submission on behalf of the students. However, the students did not provide a further formal qualitative statement of their views of their education for the Summative review. During the review visit, students were able to make further useful contributions in discussions with the team.
B Evaluation of the management of HEFCE-funded higher education
Core theme 1: Academic standards
How are responsibilities for managing and delivering higher education standards delegated within the management structure and what reporting arrangements are in place?
9 The partnership between the College and the University is working effectively. The College's Memorandum of Agreement with Bournemouth University was updated in August 2006. A twice-yearly Partnership Board, attended by the College Principal, Pro-Vice-Chancellor of the University and other senior staff enables the discussion of strategic matters. Line managers from the College and University attend a twice-yearly management liaison meeting to discuss operational issues. Partnership arrangements are supported by members of the Academic Development and Quality Unit of the University, who also ensure that quality assurance procedures are being followed. A link tutor from the relevant University school liaises at subject level. The College's HE Planning and Standards Committee is a subcommittee of the College Academic Board, which in turn reports to the Quality and Standards Committee of the Board of Governors. Its terms of reference include an oversight of assessment and progression. Minutes of these meetings confirm that academic standards are discussed and dealt with appropriately.
10 The strategic changes to the academic management of the programmes, referred to in paragraph 6, will take effect from the 2007-08 academic year. Staff consider that the change has the potential to strengthen management of the higher education provision by providing access to greater resources and enable new areas of study to be introduced; for example, the School of Conservation Science has its own budget for learning resources, whereas the Partnerships, Access and Community Engagements does not. Recent appointments in the University's School of Conservation Science have included staff with the relevant expertise to support the animal welfare and equine programmes at the College. At the time of the review, no documentation was presented to the Summative review team describing the changes or the timetable for this transition. It is desirable that the College should seek further clarification and written confirmation from the University about these matters, and the implication for the partnership agreement, to ensure that the merits of the existing arrangements are not lost. The team considers that there will be a need to review the new arrangements in the light of experience following the first full year of its operation.
11 Detailed procedures for programme approval and review are clearly described in two University documents, Academic Policies, Regulations and Procedures and the Academic Development and Quality Guidance Notes. Proposals for new programmes are submitted to the University Academic Planning (Standards) Committee for approval. A proposal to validate the delivery of the final year of a BSc (Hons) Equine Behaviour and Welfare was submitted to the University in May 2006. The proposal remains under discussion by the University. Given the evident student demand for it, the team regards it as desirable that the College should engage actively with the University to find ways to meet student and employer demand for such an additional progression route to higher education study.
12 The close working relationship between the College and the University is demonstrated by their formulation of a joint action plan in response to the 'no confidence' judgement on Academic Standards in the QAA review of the FdSc Equine Science in 2005. QAA carried out a follow-up visit to this programme, then renamed FD Equine Sports and Management, in January 2007. This confirmed that action had been taken to address the shortcomings set out in the review report and was likely to be effective in enabling students to reach the appropriate standard for the award. Revisions to the provision extend beyond the specific requirements of the review, resulting in cross-college enhancement of the provision.
13 The College is an active member of the regional higher and further education partnership network, and has been successful in its bid with Bournemouth University and other partners for the establishment of the South-West Lifelong Learning Network. This enables the College to benchmark itself with other local providers, contributes to the development of College strategy and facilitates collaborative ventures, such as staff development.
14 Two higher education coordinators operating on a job-share basis at the College provide effective support and liaison with the University for staff involved in higher education programmes. Staff speak very positively about the quality of support and communication received from the coordinators. A full-time higher education administrator ensures that higher education processes are managed effectively.
What account is taken of the Academic Infrastructure?
15 The College has incorporated the Academic Infrastructure into the design and management of its programmes. The recent Developmental engagement, focused upon assessment, identified much development that had recently taken place, including the production of a College Assessment Handbook and the implementation of improved policies and practices. The team judges it to be desirable that the College should continue to monitor the assessment schedule, in order to avoid the bunching of assignments reported by students and the consequent pressure on staff to return work promptly.
16 The College prepares programme specifications and student handbooks that are checked and agreed by the University. Handbooks include reference to subject benchmark statements, the FHEQ and the Foundation Degree quality benchmark statement. Further reference is made to relevant external professional requirements, such as those of the British Horse Society. A personal development planning scheme was recently introduced and is being evaluated. Programmes have clearly benefited from the discussions and staff development to address the conclusions of the initial review of the FD in Equine Studies. The changes introduced ensure that practices within the College align with the Code of practice, Section 6: Assessment of students and Section 4: External examining, and that levels within programmes align with FHEQ.
17 The links between the FD programmes, their module aims and the intended learning outcomes are clearly communicated to students in programme specifications. The interrelationship of theory and practice within these programmes is clearly evident. In the FD in Animal Behaviour and Welfare programme, the College has demonstrated achievement of the intended learning outcomes, using the vehicle of a work-based learning project, designed in collaboration with a local employer. During the Summative review visit, a meeting with a representative of that organisation and a review of the resultant student work, confirmed the value of the project in enabling theoretical and practical intended learning outcomes to be demonstrated. This is regarded by the team as an example of good practice that the College should seek to emulate in other areas of its FD provision.
18 Complaints and appeals procedures are included in student handbooks. Students confirm that they are aware of these, and expressed confidence in the informal processes operated by course tutors for resolving any difficulties.
How does the College assure itself that it is fulfilling its obligations to ensure that the standards of higher education provision meet the requirements of validating partners and awarding bodies?
19 Academic standards are discussed and managed appropriately. The terms of reference of the College's Higher Education Planning and Standards Committee include the oversight of the assessment of higher education students throughout the College. The HE Planning and Standards Committee is a subcommittee of the Academic Board, which in turn reports to the Quality and Standards Committee of the Board of Governors.
20 Procedures for annual monitoring are robust. Programme leaders prepare an annual monitoring report which incorporates commentary on assessment practice and results, with feedback from students and external examiners. The report includes an action plan for the following academic year. Subsequently, a synoptic report is presented to the Academic Standards and Quality Committee of the University. Progress against action plans is monitored annually and supported by the HE Planning and Standards Committee within the College. Currently, monitoring by the University is undertaken by Partnerships, Access and Community Engagements, the School of Conservation Science and the Academic Development and Quality Unit committees. The School will take over this responsibility for all programmes from the academic year 2007-08. Further support is provided by the Bournemouth University Partners in Administration Team. Link tutors report annually to school quality committees on assessment, external examiner comments and related issues.
21 The arrangements for appointing and liaising with external examiners are rigorous. Examiners are nominated by the College and appointed by the University. They visit twice each year to meet students and to scrutinise and comment on a sample of assessed work, including work-based learning materials. They are invited to agree assignment titles and the content of question papers, and generally this works well. Their reports are scrutinised at subject level, and the College response is copied to the University. An action plan, prepared in consultation with relevant senior staff from both the College and the University, is written and its progress monitored as part of the Annual Report of Programme Monitoring exercise.
What are the College's arrangements for staff development to support the achievement of appropriate academic standards?
22 Staff teaching on higher education programmes are appropriately qualified, with a number holding postgraduate qualifications. Some are conducting research which has been published in professional journals. The Partnerships Research Project provides additional opportunities and funding to further support staff wanting to pursue research. New staff without teaching qualifications are encouraged to participate in the in-house teacher training programme within an appropriate timescale. All teaching staff have relevant work experience, which is supplemented by opportunities to participate in continuing professional development. Students and employers confirm that staff are up to date with current trends, practices and issues in the subjects that they teach.
The team concludes that it has confidence in the College's management of its responsibilities as set out in its partnership agreements, for the management and delivery of the standards of the awards it offers on behalf of its awarding body.
Core theme 2: Quality of learning opportunities
How are responsibilities for managing the quality of learning opportunities for higher education programmes delegated within the management structure and what reporting arrangements are in place?
23 The responsibilities for managing the quality of learning opportunities reflect those for managing academic standards described in paragraphs 9 to 14.
How does the College assure itself that it is fulfilling its obligations to its awarding body to ensure that students receive appropriate learning opportunities?
24 The College follows the procedures outlined in the University's Academic Policies, Regulations and Procedures and its Academic Development and Quality Guidance Notes. Twice-yearly Management Liaison meetings ensure that operational matters affecting student learning opportunities are discussed. The terms of reference of the College's Higher Education Planning and Standards Committee incorporate a review of learning opportunities which underpin academic standards.
What account is taken of the Academic Infrastructure?
25 The University prefers to seek confirmation of adherence to its guidance notes, incorporating quality assurance guidelines, rather than to separately promote the Academic Infrastructure. As these guidance notes incorporate the Academic Infrastructure, the Academic Development and Quality Unit updates the guidelines in response to changes such as new editions of sections of the Code of practice, published by QAA. The HE Coordinator and full-time higher education administrative posts provide a focus for higher education assessment activity in the College. The Coordinator role is shared between two people. They ensure that the Academic Infrastructure has been appropriately addressed.
How does the College assure itself that the quality of teaching and learning is being maintained and enhanced?
26 Students praise the quality of teaching and learning they experience. Teaching is monitored by a comprehensive observation scheme. Observations are carried out by peers, a member of the College-wide appointed observer team or a curriculum manager. The College has four advanced teaching practitioners and a number of subject learning coaches. A pilot study of the coaching role has been ongoing throughout 2007. The occasional use of external consultants to carry out some observations is being trialled and it is hoped that this will enhance the higher education provision. The students are complimentary about their tutors' depth of subject knowledge and experience and their teaching skills. It is clear that the management processes provide opportunities for the sharing of good practice and ensure that staff expertise continues to develop. The cross-College approach to lesson observations incorporating both further and higher education is intended as a developmental strategy that provides all College staff with the chance to review and evaluate their teaching strengths and areas for development. All staff find these processes, which clearly identify strengths and areas for improvement, to be useful and informative.
27 A variety of mechanisms is used to gather student feedback, including a student representative scheme, attendance at programme team meetings, and regular surveys conducted by both the College and the University. Students on higher education programmes tend to speak to teaching staff directly if they have issues to raise. Student representatives complete a comprehensive evaluation sheet prior to any scheduled meeting. This provides valuable information on the quality of teaching and academic and pastoral support. Such feedback is seen as an essential part of the management and development of each programme. Students receive information from their representatives on any action that is taken.
28 The University is working towards achieving a consistent methodology for collecting feedback from students that avoids questionnaire fatigue. Currently, the results of University surveys are scanned to obtain data and results are fed back to the College students through the Annual Report on Programme Monitoring process. Action plans within the process are discussed at programme team meetings at which student representatives are present. This ensures that students are aware of actions taken in response to their feedback. The University is working towards an electronic system that will enable the tutor to receive reports almost immediately.
How does the College assure itself that students are supported effectively?
29 All part-time applicants are normally interviewed as part of the selection process. Full-time applicants are interviewed as appropriate, for example, to ascertain academic suitability or to provide advice about support for additional learning needs. Additional learning support needs are identified through a process of self-disclosure. Specific support required is discussed with adult literacy and numeracy advisers at interview. Where College resources are insufficient, support is drawn from the University, which is a member of a regional network of adult literacy and numeracy providers. Subsequently, such need may be determined by post-enrolment referral from the individual or programme leader, or by unit leaders, following submission of assignments. Clear information in the course handbook guides students to the range of services available. The sharing of resources and the identification of best practice is identified and shared between the College and the University. Examples were cited of the College and the University working together effectively. Although new higher education students are not screened for academic need at enrolment, diagnostic tests can be arranged through the University, if and when the need arises. The College policy on equality and diversity is clear and comprehensive and aims to ensure that all individuals maximise their potential in education, work and leisure. Overall, there is good support for students. The College has recently achieved a Matrix award for the quality of its student support.
What are the College's arrangements for staff development to maintain and/or enhance the quality of learning opportunities?
30 College staff speak positively about the annual staff appraisal scheme, which incorporates a personal development review that informs individual staff development needs. The higher education staff development programme promotes the sharing of good practice. Staff receive remittance from their teaching hours in respect of pursuing scholarly activity and attendance on courses. Each member of staff has three weeks of each year dedicated to staff development, including time specifically allocated for higher education issues. A comprehensive programme of activities is promoted to higher education academic, administrative and support staff.
31 Staff are increasingly taking advantage of a wide variety of developmental opportunities at the University. A programme of conferences and workshops is planned, and the College is again hosting a research conference in 2008. Regular meetings for specialist staff at the College and the University are held to promote good practice and the sharing of ideas and subject developments. The appointment of a staff development coordinator for partnership colleges should support this.
How does the College ensure the sufficiency and accessibility of the learning resources the students need to achieve the intended learning outcomes for their programmes?
32 The College is responsible for the provision, support and maintenance of learning resources. This responsibility is devolved to the departments. The College's Strategic Plan informs its own development plan. Curriculum managers bid for funds annually, to ensure that adequate learning and other physical resources and staffing needs are met. Close collaboration between the College and the University helps to ensure that adequate resources are in place.
33 A new learning resources centre is due for completion in September 2007. Every effort has been made to ensure that students have not been disadvantaged during the building disruption. Higher education students have access to a higher education centre where they can use computers and study quietly. Students confirm that they have access to a range of resources appropriate for their learning. The College is responsible for the acquisition of its printed stock, for example, books and journals, while the University provides access to on-line resources. Students praise the staff in the learning resources centre, describing them as knowledgeable, extremely helpful and generous with their time. These staff have introduced a student feedback model based on small-group tutorials to evaluate learning resources. This has been highly effective and is good practice.
The team concludes that it has confidence in the College's management of its responsibilities for the quality of the learning opportunities as required by the awarding body to enable students to achieve the intended learning outcomes.
Core theme 3: Public information
What arrangements do the College have in place to assure the accuracy and completeness of information the College has responsibility for publishing. How does the College know that these arrangements are effective?
34 The Memorandum of Agreement states that the University has responsibility for all advertising and publicity material relating to its awards. The Partnership Marketing Manager at the university is responsible for the central management and coordination of publications produced by its UK partner institutions. In order to ensure alignment with the Code of practice, Section 2: Collaborative provision and flexible and distributed learning (including e-learning), the University's Publications Steering Group, with authority delegated from the Vice-Chancellor, has established its own Code of Practice for the approval of all marketing and promotional materials produced within the University and by partner institutions. This includes all promotional and communication literature produced for the recruitment students on programmes leading to the University's awards.
35 There is a good working relationship between the University and the College marketing managers. They communicate regularly to ensure consistent format and accuracy of published information. They collaborate on events such as open days and on the preparation of advertisements and higher education programme publicity. The University marketing team updates the central courses database throughout the year following any new course approval, reviews or validations. This helps to ensure the currency of information on the College and University websites.
36 Information provided by the University is used by the College in its publicity material on the website and in the full and part-time prospectus. Details of all programme-specific materials are confirmed by both the programme leaders and the Higher Education Coordinator before being sent to the University for final approval. This includes the programme specifications that are contained in the helpful course handbooks. These handbooks are regarded highly by students who confirm that they are an effective and accurate reference point throughout their studies. From the 2007-08 academic year, the assessment regulations will be incorporated in full into these handbooks. Changes have recently been introduced that will ensure that programmes likely to be introduced, but which are still subject to validation, do not appear in the prospectus until an appropriate stage in the validation process has been reached.
37 Processes for the admission of full-time students following the University awards policy are set out in the Academic Policies, Regulations and Procedures document in addition to more detailed guidelines provided annually by the University registry. The College works in partnership with the University in issuing formal and informal communications to applicants. Work is in progress to harmonise the admission of part-time students with that of full-time students, with adaptations being made to the College application form. Data from previous admissions rounds are collected and analysed to inform recruitment strategy and admissions/selection practice. The College has a proactive approach to reaching admissions targets but, where these have not been reached, has acted to prevent non-viable programmes from continuing. The College complies fully with data protection and freedom of information legislation. The Director of Finance and Corporate Services has responsibility for ensuring cross-college compliance with this.
38 Appropriate procedures are in place for the publication of assessment results. Pass lists, signed by the Chair of the Examination Board, are published within seven days of the meeting. These are followed up by an individual results letter within two weeks. The University registry sends graduation pass lists to the College's Higher Education Coordinator for checking before publication of award ceremony programmes.
The team considers that reliance can be placed on the accuracy and/or completeness of the information that the College is responsible for publishing about itself and the programmes it delivers.
C Summary of findings from the Developmental engagement in assessment
39 The Developmental engagement in assessment at Kingston Maurward College was carried out in February 2007. The lines of enquiry for the Developmental engagement were discussed in advance of the team's visit and three were identified and agreed with the College representatives. The lines of enquiry were:
- How are the practitioners involved in the process of assessment design to ensure the fulfilment of programme learning outcomes?
- Are the principles and procedures of assessment explicit, valid and reliable to support the achievement of appropriate academic standards?
- Is appropriate tutorial and summative feedback provided to students in a way that promotes learning and facilitates improvement?
40 The Developmental engagement team identified a number of areas of good practice for dissemination in the context of the College's management of student assessment. The College had engaged effectively with the Academic Infrastructure; information on all aspects of assessment to staff and students was communicated effectively; marking and moderation processes were robust and students received good-quality and timely feedback on their assessed work. The active role played by work-based and tutor practitioners in assessment design ensured a link between theory and practice.
41 Some recommendations were also made. These focused mainly on continuing to develop the effective processes which were already in place, such as staff development, links with external agencies and practitioners that strengthen work-based learning, and further development of the assessment handbook. The College was encouraged to make better use of oral feedback to groups following examinations and to ensure that feedback forms were completed consistently.
D Foundation Degrees
42 The College works in partnership with Bournemouth University. There are 62 students on the full-time FD programmes. All programme specifications refer to relevant subject benchmark statements, the FHEQ and the Foundation Degree qualification benchmark. At the planning stage, and subsequently, there has been effective engagement with employers. Work-based learning is the core of these programmes. An information pack for work-based learning and placement activity provides standard forms for correspondence with placement providers and briefings for students. Health and safety checklists and guidance on visits to the placement by College staff are included. A standard report outlining the skills students are required to achieve, together with criteria for measuring their success, is completed at the conclusion of each placement. The team saw evidence that these are completed appropriately and used to monitor students' progress.
43 Both work-based and tutor practitioners play an active role in assessment design and subject-based industrial liaison groups, or their equivalent, operate effectively. Liaison with placement providers also assists strengthening of links between theory and practice. In some subject areas, work-based learning takes place in environments where providers need to fulfil professional accreditation requirements. Account is taken of this in advising students about planning their placements. The College has initiated discussion with the University about the creation of a higher-level employer liaison group, to have strategic impact in the land-based subjects offered by the College. It would be beneficial to progress this proposal.
44 Currently, articulation agreements are in place with universities outside the south west for students to complete a full degree in their subject. Discussions are underway to explore whether a BSc top-up route with Bournemouth University might be possible for students on the FDs in Animal Behaviour and Welfare and in Equine Sports and Management.
E Conclutions and summary of judgements
45 The Summative review team identified a number of features of good practice in the College's discharge of its responsibilities for academic standards and for the quality of learning opportunities of the awards offered on behalf of its awarding body. These were based upon discussion with staff and students and scrutiny of evidence provided by the Kingston Maurward College and its awarding body, Bournemouth University.
46 In the course of the review, the team identified the following areas of good practice.
- the use of a work-based project, designed in collaboration with a local employer, that enables theoretical and practical learning outcomes to be demonstrated on the FD in Animal Behaviour and Welfare (paragraph 17)
- management processes are in place to ensure that the College's high-calibre staff continue to develop and enable good practice to be shared (paragraphs 22, 30, 31)
- effective methods for obtaining student feedback on learning resources in the Learning Resource Centre (paragraph 33).
The team also makes some recommendations for consideration by the College and its awarding bodies.
47 The team considers that it is desirable for the College to:
- seek further clarification and written confirmation from the University about the change of academic management responsibility, consider any implications for the partnership agreement, and review the new arrangements in the light of experience following the first full year of its operation (paragraph 10)
- engage actively with the University to find ways of meeting student and employer demands for additional progression routes to further study (paragraph 11)
- continue to monitor the assessment schedule in order to avoid the bunching of assignments reported by students and the consequent pressure on staff to return work promptly (paragraph 15).
48 Based upon its analysis of the College's self-evaluation, and other documentary evidence and from its meetings with staff and students, the team concludes that it has confidence that, in the context of this Summative review, the College discharges its responsibilities effectively, as set out in the relevant partnership agreement for the management of the standards of the awards of its awarding bodies.
49 Based upon its analysis of the College's self-evaluation, and other documentary evidence and from its meetings with staff and students, the team concludes that it has confidence that, in the context of this Summative review, the College discharges its responsibilities effectively, as set out in the relevant partnership agreement for the management of the quality of learning opportunities to enable students to achieve the intended learning outcomes.
50 Based upon its analysis of the College's self-evaluation, and other documentary evidence and from its meetings with staff and students, the team concludes that, in the context of this Summative review, reliance can be placed on the accuracy and completeness of the information that the College is responsible for publishing about itself and the programmes it delivers.
| Kingston Maurward College action plan relating to the Summative review: May 2007 | ||||||
|---|---|---|---|---|---|---|
Good practice |
Action to be taken |
Target date |
Action by |
Success indicators |
Reported to |
Evaluation |
| In the course of the Summative review, the team identified the following areas of good practice that are worthy of wider dissemination within the college: | ||||||
|
Spread good practice via staff development, contextualised to specific industries By HR - scheduling first session held |
July 07 |
Staff Dev Coordinator | Programme of events | Higher Education Academic Planning & Standards Committee (HEAPS) Committee HEAPS Committee | Staff Questionnaires |
|
Teaching observation scheme - ongoing development to highlight HE teaching strategies Review of conditions of service underway to recognise HE development needs. More proactive advanced planning to enable staff to undertake CPD |
DP
SMT
All staff |
Revised teaching practice observation schedule in place
Revised conditions of service
Staff questionnaire |
HEAPS Committee
HEAPS Committee
HEAPS Committee |
College self assessment
Joint Consultative Committee (JCC)/Senior Management Team (SMT) Analysis of staff development records |
|
|
Continue process Develop VLE as a tool to disseminate actions taken to students 07/08 Academic year |
LRC Manager HEC |
VLE in use across the college | Staff questionnaire Analysis of 'Moodle' engagement | ||
| Kingston Maurward College action plan relating to the Summative review: May 2007 | ||||||
|---|---|---|---|---|---|---|
Desirable |
Action to be taken |
Target date |
Action by |
Success indicators |
Reported to |
Evaluation |
| The team agreed the following areas where it would be desired to take action: | ||||||
|
BU undertaking partnership review; KMC will be invited to contribute 07/08 end of year KMC review session July 08 to be held as normal |
Autumn term 07/08 | SMT | Completed review Review completed and action identified |
HEAPS Committee/ Governing Body HEAPS/ Governing Body |
SMT feedback
SMT |
|
BSc (Hons) Animal Behaviour and Welfare to-up now validated and further options to be explored. | Whole team | Further successful validations | HEAPS Committee | HEAPS focus group | |
|
Develop more innovative assessment strategies, including when revalidating programmes eg application of theory in practice. Continue to encourage student workload management skills | Teaching teams | Revised schedules | HEAPS Committee | Student feedback (questionnaires) | |
ISBN 978 1 84482 840 1
